Holiday delivery
The A|U Guide
to Shipping
Need it by Christmas?
Order Your Gifts By
Click to add to your calendar.
Order by 11:59 PM PST on the day indicated above
*Exclusions apply for Signature Layflat, Foil-Stamped Cards, Acrylic Calendar, and Baby Board Book—as well as for Standard Shipping to HI, AK, and Puerto Rico.
Items With Unique Shipping
Note: Choose one of the following shipping methods, and order by its
respective deadline to receive your product in time for Christmas.
Standard/Int'l
12/11
12/11
12/11
12/12
Economy
12/15
12/15
12/15
12/16
expedited
12/15
12/15
12/15
12/16
Rush
12/16
12/16
12/16
12/17
Items With
Unique Shipping
Unique Shipping
Note: Choose one of the following shipping methods, and order by its
respective deadline to receive your product in time for Christmas.
For the most up-to-date information on the status of your shipment,
please check with the shipping carrier or find the tracking info under Order History.
please check with the shipping carrier or find the tracking info under Order History.
FAQ
How long is Standard Shipping to Hawaii, Alaska, or Puerto
Rico?
Shipping will take an additional 14-21 business days depending on the
location. Need your gifts faster? Economy, Expedited, and Rush Shipping
options are available and aligned with the normal order-by dates above.
Do your shipping timelines include weekends as shipping days?
No, shipping times are calculated in business days. Business days do not
include Saturday or Sunday, and these shipping estimates do not include
weekend delivery. For example, if a package ships on Friday with FedEx
Rush (1 business day) it will arrive the following Monday.
Where is my order?
You can check out your
order history here
to find tracking for any orders placed. Sometimes tracking will not
update, even if the package is in transit; usually this resolves itself
within 24 hours! Please check out these
production guidelines
for information on how long it will take for your item to ship
Why is only one of my items showing tracking?
We work with multiple vendors across the US to ship your products. It is
possible that if you ordered two or more separate items, they will ship
in separate packages and will therefore each show up with unique
tracking numbers.
Why haven’t I received a tracking email?
Please check that the production time necessary for each product you've
ordered has already passed. If the Order History in your account has not
updated to reflect shipment after production time has finished, please
email us for an update.
What shipping methods can I choose from?
For domestic (within the United States) deliveries, we offer four
shipping options - Standard (5-8 business days), Economy (4-6 business
days), Expedited (2 business days), and Rush (1 business day). These
times are in addition to production time. Please keep in mind we are not
responsible for shipping delays due to inclement weather, etc.
Business days do not include Saturday or Sunday, and these shipping estimates do not include weekend delivery. For example, if a package ships on Friday with FedEx Rush (1 business day) it will arrive the Monday.
Please keep in mind when ordering that these shipping times do not include the production times of our products. You can read more about production times and shipping info here . You can also find the production times each product on the product page, under the "shipping information" tab.
For international deliveries, we ship via FedEx International Economy. You can learn more about those options here. Please keep in mind we are not responsible forcustoms fees, shipping delays due to inclement weather, etc.
Business days do not include Saturday or Sunday, and these shipping estimates do not include weekend delivery. For example, if a package ships on Friday with FedEx Rush (1 business day) it will arrive the Monday.
Please keep in mind when ordering that these shipping times do not include the production times of our products. You can read more about production times and shipping info here . You can also find the production times each product on the product page, under the "shipping information" tab.
For international deliveries, we ship via FedEx International Economy. You can learn more about those options here. Please keep in mind we are not responsible forcustoms fees, shipping delays due to inclement weather, etc.
Do you ship products internationally?
Yes! However, we do not currently offer an expedited international
shipping option — and sometimes international deliveries take longer
because they must first clear customs. The customer is responsible for
paying incurred duties, taxes, and fees.
Do your offer rush production?
We do not offer a rush production option at this time.
How long will my order take?
Our products are made to order. Your delivery time depends on production
times and the shipping method selected during checkout. Please refer to
the chart above for delivery times of the specific products you’ve
ordered.
Have another shipping question that’s not answered here?
Head to our Shipping FAQ page for more information.
Head to our Shipping FAQ page for more information.
Photos for All
The Season's Brightest
Need it by Hanukkah?
Order Your Gifts By
Click to add to your calendar.
Order by 11:59 PM PST on the day indicated above
*Exclusions apply for Signature Layflat, Foil-Stamped Cards, Acrylic Calendar, and Baby Board Book—as well as for Standard Shipping to HI, AK, and Puerto Rico.
Standard/Int'l
12/8
12/8
12/8
12/9
Economy
12/11
12/11
12/11
12/11
expedited
12/11
12/11
12/11
12/11
Rush
12/12
12/12
12/12
12/14
Items With
Unique Shipping
Unique Shipping
Note: Choose one of the following shipping methods, and order by its
respective deadline to receive your product in time for Christmas.






